Good- But Could Be Better
Reviewer: Trudy ,
Sarasota, FL
Date: April 26, 2009
I was so excited to get this "Cadillac" of double strollers. At first, it was awesome. But when I went to adjust the straps for my taller son, I couldn't get the buckle through the slot. The slots are so tight, it won't go through. I had my husband and friend try-- no one could get it to go through. So now the straps are useless until we can get them threaded back through the slots. I tore up my hand trying to reach up the back of the stroller (which you have to do from the bottom- you can't do it from the top, crazy!)- and still couldn't get it to work. So now I've paid $$$ for a double stroller but can only use one side (until I have to adjust the straps on that side, too!) unless I'm on flat terrain going slowly and don't need to buckle my 3 year old in. I'm going to call the company tomorrow to see if I have any luck figuring out this problem. I've already used the stroller, so it's non-returnable at this point. I would probably NOT purchase this stroller again. I hope I'm just doing something wrong, but I've followed the directions pretty well. The second issue I've had is folding it. At first it worked great- but last night it took both my husband and I a few tries to get it folded- it just wasn't working for some reason. And the sunshade will NOT stay up- it drives me nuts. If there's any wind at all, it flips back and then the sun gets in my baby girl's eyes and she cries. OTHER than these issues- it turns great and is relatively easy to push/ maneuver. Especially for the weight load. I love the fact that it holds up to 110 lbs- more than most. So there is some good- but these other "flaws" have prevented me from giving it 5 stars. In fact, my husband last night called it a "Piece of Junk". He was frustrated trying to get it to fold and can be a little dramatic- (I certainly wouldn't go that far)...I'll see what the company says when I call them tomorrow-- hopefully they'll be of some help.
Comments from The Staff:
Thank you so much for your review. I'm SO sorry to hear that you were unhappy with your Mountain Buggy Urban Double stroller. We try to provide as much information we can on our website and through our customer service staff to ensure customers like you end up with a product that is perfect for your needs.
Based off of your feedback we will be contacting the manufacturer to make sure that the issues you are experiencing can hopefully be corrected on the manufacturing end so others may have a better experience. Of course we want you to be satisfied as well so please feel free to contact us by phone 800-839-4923 , email or live chat with any other questions or concerns you may have and thanks again for the feedback!
Thanks,
Jami
MountainBuggyStrollers.com
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Great Stroller
Reviewer: J Shaw ,
Olathe, KS
Date: April 24, 2009
When we found out we were having twins I did a lot of research on strollers. I finally decided on the Mountain Buggy Urban Double. I love how easy it is to maneuver. You really can push it with one hand. Everyone that has pushed my buggy has been impressed. One of the drawbacks is indeed the weight of the stroller. It is fairly heavy compared to others on the market. Another problem I have found is the tires. Within 2 weeks, I had to have the tire tubes and the stems replaced on all 4 tires. The bike store I took it to said that the stems were not in all the way and that the tubes were very cheap and flimsy. I expected a quality product (including tires) for this type of money. Once the tire tubes and stems were replaced we haven't had any more problems. Overall, the stroller is great. Would I purchase another one? Probably not, but I cannot deny that the Mountain Buggy is a quality product.
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Mountain Buggy Urban Double Stroller
Reviewer: Anonymous ,
NY, NY
Date: July 11, 2008
I love everything about this stroller, except its lack of ease in folding and storing. I love it until I have to fold it and lift it into my trunk. It washes easily. I wish there were more accessories. The tires seem to deflate often.
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No excuses!
Reviewer: Stephen DeMarchi ,
KY
Date: June 26, 2008
After destroying 2 all terrain joggers, we wish we had considered the Mountain Buggy Urban Double earlier...it is lightweight for traveling, robust for jogging & walking and the simplistic features make maintenance a breeze! Would recommend to anyone who especially loves the outdoors with young children, whatever weather!
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3 people found this review helpful
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mountain buggy double urban elite
Reviewer: Anonymous ,
pigeon forge, tn
Date: May 19, 2008
I just purchased this and am thrilled to no end! The structure and ease to move this is unbelieveable. I spent weeks looking for the right side by side stroller that could do everything and I am so happy that I decided to splurge on this. You have to be he-woman (or man) to lift in and out of a vehicle, but it is well worth it ( I consider it an arm workout anyway!) I just wish some of the accessories came with it for its price. I would def recommend the elite model bc the inserts themselves cost 70 to 80 bucks separately. They wash very nice, and my boys always have a clean spot to sit and ride. I have tried the rain cover and it is well ventilated and easy to put on. I also suggest the suncover as well. My boys have been so content everytime they are in it no matter what the terrain, and we have been on some bumpy rides! Def worth every penny!!!
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Twins cruising along!
Reviewer: Victoria Sileo ,
Myrtle Beach SC
Date: November 14, 2007
My daughter received this double stroller from the twin's godfather while living in NYC and has had only wonderful journeys with it. It is easy to fold up and put in the back of the Caddy SUV & Jeep as well as take out by a petite woman of 5'2'' such as myself. It also fits in my Saturn SL trunk. It is easy to scrub clean with a brush, bucket of soapy water and garden hose in the back yard. The tires are easy to pump up with air and if need be replace. She did for a nail punctured one while in the Park. I too have taken my grandchildren on many a walks through several NYC Parks which have both asphalt & grassy terrain. My grandson & granddaughter turned 2 in Oct 07 and I am purchasing a new canvas interior and undercarriage for this wonderful unit. When the twins were 8 months my daughter moved back to her home town upstate New York to raise the children: a small Victorian Village on the Hudson River. A stay at home mom, she power walks several times per week with kids in the double stroller and loves the undercarriage to carry all the twin's necessities while out & about in town, stopping at the market, the YMCA the park, the library & the river to feed the ducks. The only comment I can say to make this stroller even better is develop a canvas that doesn't fade from 2 years of sun and weather exposure! We hope to have this unit for another 2 years! The Twins, the parents and grand mother love this unit and recommend it highly!!Standing Ovations to Mountain Buggy Stroller. From the twin's "Mima" littlepocco.com
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Great Stroller
Reviewer: Anonymous ,
McLean, VA
Date: September 30, 2007
I have the 2006 Urban Double and even after using it for a year, I still love this stroller. It is very easy to push, even on grass and uneven surfaces. My 3 year old is quite tall and he still sits comfortably in the stroller. The fact that it fits through standard doorways and is so easy to turn means that it works very well in malls and shops. I have had no issues with tires deflating and only pump them every few months.
I agree that it is heavy and difficult to load into a vehicle, but I'm not very large and load it without too much effort. Also, it has plenty of storage.
The things I don't like are:
- The brake is very difficult to engage and disengage when wearing sandals because it's just metal with no plastic covering.
- The canopy does not stay up very well.
- The little strap that you use to secure the stroller when folded is difficult to find when the stroller is folded up. (It's black and my stroller is dark blue)
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awesome beyond believe
Reviewer: marjoleine ,
las vegas
Date: September 08, 2007
this is by far the best stroller i have ever had ( which were singles for my only child) i mean you can walk sideways on a hill and use one finger to maneuver it!! and light as a feather, lots of storage it's money well spend you get what you pay for!!!!!
LOVE IT!! thank you mountain buggy inventor...whoever you are!!lol
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5 people found this review helpful
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Mountain Buggy exceeds expectations
Reviewer: Anonymous ,
Tacoma, WA
Date: August 16, 2007
Easy to assemble, solid, a breeze to manuver on a variety of surfaces and locations.
Very pleased with performance, safety and comfort.
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